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CUI 47747844Reg. J8/698/2023Brașov, RO
Service 04

The secretarial work, without the headcount.

Transcription, minute taking, correspondence handling, diary and appointment management — specialised secretarial support, drawn on when you need it rather than carried all year.

24–48h transcriptsRO & ENNDA as standard
Correspondence desk A clock at the centre with envelopes rising, a live audio waveform for transcription and a calendar grid. 01 / DICTATE 02 / SCHEDULE 03 / SEND AUDIO IN
24–48h transcripts Confidential handling
Overview

Someone has to write it down.

Meetings produce decisions that nobody records, recordings that nobody types up, and correspondence that sits unanswered because the person who should reply is doing something else. None of it is complicated work — it is just work that needs a person and a deadline.

That is what this service is. You send the recording, the meeting invitation or the inbox backlog; you get back a clean transcript, formal minutes with an action list, or a handled queue.

Talk to us about a job
At a glance
Transcription stylesVerbatim · intelligent verbatim · summary
Audio formatsmp3, wav, m4a and common recorder formats
Turnaround24–48h standard · rush by arrangement
MinutesDraft within one working day of the meeting
LanguagesRomanian, English
RetentionRecordings deleted on confirmation of delivery
What is included

Secretarial Services, in detail.

Audio & meeting transcriptionVerbatim, intelligent verbatim or summary transcripts from recordings, with speaker labels and timestamps where you need them.
Minute taking & recordsFormal minutes drafted from a recording or from notes, structured with decisions, action owners and deadlines.
Correspondence handlingIncoming letters and email triaged, drafted replies prepared for your approval, and a log of what was answered and when.
Diary & appointment managementAppointments booked, confirmed and reconfirmed, with conflicts flagged before they become a problem.
Meeting & travel logisticsRooms, times, participant confirmations and document packs arranged so the meeting starts on time with everything in the room.
Tracking & follow-upDeadlines, renewals and outstanding responses tracked, with a reminder before something lapses rather than after.
How transcripts arrive

No surprises at hand-back.

Everything below is standard, not an upsell. If your job needs something that is not on the list, say so in the brief and it goes into the quote.

Verbatim, intelligent verbatim or summary — your choice Speaker labels applied consistently Timestamps at your chosen interval Formal minutes with a separate action list Inaudible passages marked, never invented Romanian and English Delivered as .docx plus .pdf Recordings deleted once you confirm delivery
Process

From brief to hand-back.

01

Brief

Tell us the format you want, the turnaround you need and any names or terminology we should get right first time.

02

Send the material

Upload the recording or forward the correspondence. Common recorder and phone formats are all fine.

03

Production & check

The work is produced and then read back against the audio or the source before it is sent to you.

04

Delivery & clean-up

You receive the finished files. On confirmation, source recordings are deleted from our systems.

Questions

Secretarial Services — the usual questions.

A phone on a table in a quiet room is usually enough. Heavy crosstalk, background noise or very distant speakers reduce accuracy — we will tell you after listening to the first few minutes, before you commit to the job.
For minute taking we normally work from a recording, which is more accurate and cheaper. On-site attendance in Brașov is possible by arrangement.
Yes — yours or ours. Transcription regularly involves commercially sensitive or personal information, so confidentiality terms are standard rather than an add-on.
They are stored only for as long as the job needs them and deleted once you confirm the transcript is correct. If you want them deleted immediately on delivery, say so and we will note it in the brief.
Next step

Ready to hand it over?

Send the brief and get scope, price and a delivery date back in writing — no obligation.

ecsafetyb@inbox.eu +31 6 8251 1963 Brașov, Romania Mon–Fri, 09:00–18:00 (EET)