Terms of Service
The terms on which you may use this website, and the general conditions on which we supply document, secretarial and office support services.
01About these terms
These Terms of Service (“Terms”) govern your use of this website and, unless a signed agreement says otherwise, the supply of our services. By using the website or engaging us, you accept these Terms.
Where a signed contract, framework agreement or written quotation conflicts with these Terms, that document prevails for the engagement it covers.
02Who you are contracting with
The services described on this website are supplied by EC SAFETY BIZ S.R.L., a limited liability company incorporated in Romania, registered with the Trade Register Office attached to the Brașov Tribunal under no. J8/698/2023, sole registration code (CUI) 47747844, EUID ROONRC.J8/698/2023, with its registered office at Str. Brândușelor 68–70, office no. 72, floor 2, apartment C1-U5, Brașov, Brașov County, Romania.
Contact: ecsafetyb@inbox.eu · +31 6 8251 1963.
03Using this website
You may use this website for lawful purposes connected with evaluating or engaging our services. You must not:
- use it in any way that breaches applicable law;
- attempt to gain unauthorised access to the site, its server or any connected system;
- introduce malicious code, or attempt to interfere with the availability of the site;
- systematically extract content for the purpose of building a competing service.
We may suspend or restrict access to the website at any time without notice, including for maintenance.
04Website content
The content of this website is provided for general information. It is not a binding offer and it is not professional, legal or tax advice. Descriptions of services, turnaround times and capabilities are indicative; the scope of any particular engagement is fixed by the written quotation or contract for that engagement.
We take care to keep the site accurate but do not warrant that it is complete, current or error-free.
05Intellectual property
The website, its design, text, graphics, logo, illustrations and source code are owned by EC SAFETY BIZ S.R.L. or used under licence, and are protected by Romanian and EU intellectual property law. You may view and print pages for your own information. Any other reproduction, distribution or adaptation requires our prior written consent.
Ownership of documents and materials produced for a client is addressed in section 9.
06Quotations, orders and formation of contract
- An enquiry is not an order. We respond with a written quotation setting out scope, price, turnaround and any assumptions.
- A quotation is valid for 30 days unless it states otherwise.
- A contract is formed when you accept the quotation in writing (email is sufficient) or when work begins at your request.
- Prices are quoted in RON and exclude VAT where VAT applies.
- If the material you supply differs materially from what the quotation assumed — higher volume, worse condition, different format — we will tell you before continuing and issue a revised quotation for your approval.
07Your obligations
To enable us to perform, you agree to:
- supply complete and legible material, and clear written instructions;
- confirm that you have the right to have the material copied, processed or stored, and that doing so does not infringe the rights of a third party;
- warrant that where the material contains personal data you have a lawful basis for instructing us to process it;
- keep your own copy of anything irreplaceable before handing it over;
- respond to queries and approve drafts within the timescales agreed, since delays on your side move the delivery date.
We may decline or stop work on material that appears to be unlawful, or that we are not permitted to reproduce.
08Confidentiality
We treat all client material as confidential. We do not disclose it to third parties except to personnel and subcontractors engaged on the work and bound by equivalent confidentiality obligations, or where disclosure is required by law.
These obligations survive the end of the engagement. A separate non-disclosure agreement can be signed on request, before material is handed over.
09Deliverables and ownership
Originals you supply remain yours at all times and are returned to you on completion, unless you instruct secure destruction in writing.
On full payment, you own the deliverables produced specifically for you, including templates built for your use. We retain ownership of our own general know-how, working methods and any pre-existing tools, and may reuse them for other clients.
Unless you instruct otherwise, working copies are destroyed or deleted once the engagement is complete and the retention period in our Privacy Policy has expired.
10Turnaround and delivery
Turnaround times run from the moment we hold everything we need: the material, the instructions and any approvals. Stated turnarounds are targets based on the agreed scope; they are not guaranteed unless the quotation expressly says so.
Risk in physical items passes to you on collection or on delivery to the carrier you nominate. Where we arrange a courier on your behalf, we do so as your agent and are not liable for the carrier’s acts or omissions beyond selecting a reputable provider.
11Fees, invoicing and payment
- Fees are charged per page, per hour or per project, as stated in the quotation.
- Unless agreed otherwise, invoices are payable within 15 calendar days of the invoice date.
- For larger engagements we may require an advance payment or staged invoicing; this is stated in the quotation.
- Late payment attracts statutory interest under Romanian law, and we may suspend work on any engagement while an invoice is overdue.
- We may retain deliverables (but never your originals) until the invoice for the engagement is paid.
12Changes and cancellation
Either party may propose a change of scope in writing; it takes effect once both sides confirm the revised scope, price and delivery date.
If you cancel after work has started, you are liable for work properly performed up to the point of cancellation, plus any non-recoverable third-party costs already committed.
We may terminate an engagement on written notice if you fail to pay a due invoice, fail to supply material or approvals needed to continue, or ask us to do something unlawful.
13If you are a consumer
Where you engage us as a private individual acting outside a trade or profession, you have the rights given by Romanian consumer legislation, including Government Emergency Ordinance no. 34/2014 on distance contracts.
- For a distance contract, you generally have 14 calendar days to withdraw without giving a reason.
- If you ask us to begin performance during that period, and the service is fully performed, the right of withdrawal is lost — we will make that clear before starting.
- If you withdraw after performance has begun but before it is complete, you pay a proportionate amount for what has been performed.
- The right of withdrawal does not apply to goods made to your specification or clearly personalised, such as documents prepared or printed to your individual order.
Complaints can be made to the National Authority for Consumer Protection (ANPC, anpc.ro) or through the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
14Liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded — including a consumer’s statutory rights.
Subject to that:
- our total liability arising out of an engagement is limited to the fees paid by you for that engagement;
- we are not liable for indirect or consequential loss, loss of profit, loss of business, or loss of anticipated savings;
- we are not liable for loss of data or documents where you failed to retain your own copy of irreplaceable material;
- we are not liable for the accuracy of source material you supply, or for consequences arising from instructions that were incomplete or incorrect.
15Force majeure
Neither party is liable for failure or delay caused by events beyond its reasonable control, including natural disasters, fire, flood, epidemic, war, civil unrest, strike, failure of utilities or telecommunications, or acts of public authorities. Obligations are suspended for the duration of the event; if it lasts more than 30 days, either party may terminate the affected engagement in writing without penalty.
16Data protection
Each party will comply with applicable data protection law. Where we process personal data contained in your material, we do so as processor on your documented instructions; the arrangements are set out in our Privacy Policy and, where required, in a separate Article 28 data processing agreement.
17Third-party links
This website may link to third-party sites. Those links are provided for convenience. We do not control and are not responsible for the content, availability or privacy practices of any linked site.
18Governing law and jurisdiction
These Terms and any non-contractual obligations arising from them are governed by Romanian law.
The parties will first attempt to resolve any dispute amicably. Failing that, the courts of Brașov, Romania have exclusive jurisdiction — except that a consumer may bring proceedings in the courts of their place of residence, and retains any mandatory protections of the law of that residence.
19Changes to these terms
We may amend these Terms from time to time. The version published on this page at the moment a contract is formed is the version that applies to that engagement. Continued use of the website after a change indicates acceptance of the amended Terms.
Last updated: 23 August 2026.
20Contact
EC SAFETY BIZ S.R.L.
Str. Brândușelor 68–70, office no. 72, floor 2, apartment C1-U5, Brașov, Brașov County, Romania
Email: ecsafetyb@inbox.eu
Telephone: +31 6 8251 1963
See also our Privacy Policy and Cookies Policy.